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Using a page builder is undeniable if you prefer creating custom pages in WordPress. Using a page builder in WordPress, anyone can create, design, and handle page designs without learning how to code.
For example – Divi Builder, Elementor, or WordPress’ native page-building experiences help users create, design, and manage custom pages with point-and-click options.
In this article, you’ll learn how to handle Page Builder not showing in WordPress errors.
In WordPress, such scenarios occur – if the browser’s cache, Theme updates, conflicts between assets, and maintenance routines occur.
In this resource, let’s learn basic routines regarding page builders showing errors and how to fix page builders not working in WordPress issues.
Introduction to Page Builders
As its name suggests – page builders help WordPress users create and design custom page layouts.
For example, once you have created a page in WordPress, you can use a page builder, such as Divi Builder, to create a custom layout.
A page-building experience in WordPress overrides WordPress’ default page template. Unless the page builder is turned off, WordPress’ custom pages are shown in the custom, user-designed layouts in WordPress.
Page Builder is not showing in WordPress
Note: This resource addresses page builders in general. For advice regarding specific platforms, visit the page builder’s official resources.
Possibilities are diverse – WordPress can stop loading page-building editors for several reasons.
Let’s discuss various scenarios – one by one.
Case 1 – PHP updating
Sometimes, page builders don’t work with WordPress if your site runs on outdated PHP installation. In the coming lines, you can learn how to find and update the PHP version currently running on your WordPress website.
You should update the PHP installation as soon as possible, especially if your site’s dashboard shows a warning to do so.
Software doesn’t work until the infrastructure, such as PHP, is properly supported. In WordPress, you can see if your site’s PHP is outdated.
Head over to Tools -> Site Health page in the dashboard and confirm – if your site’s PHP needs updating. The site health page is currently available in WordPress, by default and helps users see more information, such as security precautions – too.
Ask your hosting cPanel representatives to update your site’s PHP. You can also update PHP in hosting cPanel options. In this case, hosting representatives may ask for verification, such as email codes. In the case of Hosting cPanel, you don’t need to contact support representatives. On the other hand, in case you prefer contacting the support channel, you don’t need to change anything on your own. The Hosting agents will do their job and update the PHP.
Note: I’ve experienced Divi Builder starting to load correctly once I’ve updated my site’s PHP installation. The same scenario could be true for other page builders in WordPress, such as Elementor and Visual Composer.
Case 2 – Clear Browser’s Cookies
Browser cookies can cause page builders to stop working in WordPress. Significantly, when your site is updated with design changes, the page-building experience may cause issues while loading the point-and-click interface.
In this case, as a culprit, you should check and clear your browser’s cookies to see if the problem has been solved. Sometimes, a WordPress problem is fixed once the user logs out and signs in again. It is similar to restarting a WordPress website with installed assets like Themes and Plugins.
See this detailed tutorial for more information on clearing browser cookies in different browsers.
Case 3 – Page Builder’s Native Cache
Like the browser’s cache, page builders include a native cache mechanism, which helps them load their point-and-click interfaces quickly.
For example, Divi Builder includes a dynamic CSS cache, allowing Divi to load CSS styles quickly. If a Divi site is updated, the page-building experience may experience issues while loading its point-and-click options.
In this case – native cache can affect page builders’ point-and-click interfaces, causing them to stop loading for WordPress users.
To ensure that a page builder’s native cache affects the page-building experience, you should clear the cache and see – if it solves the problem.
Note: To clear your page builder’s native cache, look for an option in its settings. For example, the cache clearing option in Divi is present in its Settings. Especially when you have made changes to Divi settings, you should have cleared its cache before you load its page builder interface. This scenario occurs when users have changed design options in Divi, especially those with CSS styles.
Case 4: Update the Page Builder package
Updating the page builder’s core package helps you fix issues – if your site’s page builder is not working in WordPress.
In this case, you may need to buy a page builder’s license to update. Most page-building options in WordPress, such as Divi Builder, are paid. On the other hand, if you’re already running a premium version, you will need to see and verify if a new version is available on its official website. You can also verify a new version’s availability on the Themes page in the WordPress dashboard.
Let’s proceed to address more details.
Once the working license information is entered, you can update a page builder from the WordPress dashboard. You can also update page builders from official websites – if officially allowed.
Once fully updated – check if the page builder has started working in WordPress.
Note: Once you have made the required changes in the dashboard, ensure you have logged out of WordPress. Then, log in again and see if the problem has been fixed.
Case 5 – Conflicts between WordPress Plugins
As WordPress supports multiple assets, including Themes and Plugins, conflicts between WordPress assets are shared and can affect how different things work in WordPress, such as plugins.
When multiple assets in WordPress don’t support each other’s functionality, conflicts occur – which cause WordPress errors, speed issues, and maintenance gaps. Such scenarios can create hurdles for beginners who have just started using the WordPress platform.
In this case – head over to the official resources of a Theme or Plugin and see – if forums, documentation, or support professionals can help you fix conflict issues in WordPress.
If a theme or plugin supports such functionality, you can also solve topics such as safe mode.
However – disabling plugins one by one can solve conflict issues in WordPress. For example – you can deactivate all plugins in WordPress, activate them one by one, and see – if a specific plugin is causing conflicts for page builders.
In this case, using a staging website is better if you can’t afford to handle live WordPress.
Case 6 – Platform-specific Page Builders
For several reasons, third-party page builders like Visual Composer and Site Origin may stop working in WordPress.
Here, in the case of third-party page-building options, you shouldn’t overlook the abovementioned reasons.
In this case, even updating WordPress core can cause incompatibility issues for specific plugins, which can cause conflicts between page-building options in WordPress.
In such scenarios, it would be better to test WordPress assets and find if a specific culprit is causing the page builder to stop working.
Case 7 – Post Revisions in WordPress
Post revisions are entries, records, or database records created to restore content’s previous versions in WordPress. WordPress creates a post’s revision when users update a specific page or post.
Sometimes, page builders stop working if a user can change a page or post using multiple options, such as a WordPress native editor and a page builder.
Based on my experience in WordPress maintenance, clearing post revisions can fix page builder and not loading issues in WordPress.
In this case, install the Better Delete Revisions plugin in WordPress. This plugin helps you clear post revisions in WordPress without changing or dealing with database values.
Note: To fix the page builder not showing in WordPress issues, start with basic options, such as clearing the browser’s cache, followed by advanced methods for fixing routines.
Over to You
WordPress can help you create custom layouts with different options, such as plugins, native features, or 3rd party Tools.
In this article – we learned various reasons why a page builder is not working correctly in WordPress. Using the described routines above, you can see if changing WordPress options, such as cache – helps you fix the particular errors in page builders.
For more information on creating WordPress pages, custom layouts, and maintenance routines – ask our support channel for WordPress support plans or monthly requirements for WordPress.