Information Security Policy

WordPress Support Services & Website Maintenance

WP Tech Support® provides ongoing support and maintenance to WordPress websites. Our services include WordPress Core and Plugin updates security monitoring, off-site backups, support and custom development.

WP Tech Support® recognizes the importance of information security as part of a strategy to deliver quality services to our customers. The primary purpose of our information security is the protection of services, and to the confidentiality, integrity and availability of the customer information we are supplied with. We have implemented an Information Security Management System (ISMS) in line with the requirements of ISO 27001:2013.

We are committed to continuous improvement of our systems, including satisfying all legal and applicable requirements relating to information security.

Our systems have been developed with continual improvement in mind, which is measured through our objectives.

Our information security objectives are set by senior management and reviewed at least annually to ensure they have been met, and determine their ongoing relevance with the strategic direction of the business:

Senior management is responsible for ensuring that the requirements of ISO and our processes are adhered to, which is determined through our internal audit programme. Responsibilities for different elements of the systems are delegated out to appropriate personnel within the business, or subcontracted where required.

Our processes and systems are audited by competent personnel to ensure we are meeting ISO requirements. Any deviations from the requirements are quickly corrected, with actions implemented to prevent them from recurring.

This policy is:

Issue 4: February 1, 2021