Privacy Policy


WP Tech Support® Limited (“we/us”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Privacy Policy”). This Privacy Policy (together with our terms of use and any other documents referred to in it) describes the type of information that we collect from you through the use of our services (“Services”), or the use of this website (our “Website”), how that information may be used or disclosed by us and the safeguards we use to protect it.

It is vitally important to you that your personal information is kept safe and confidential. When you communicate information to us, it is equally important that we acknowledge with you that such communication is secure.

We use several different cookies on our site.

Our Website and Services may contain links to third-party websites that are not covered by this Privacy Policy. We encourage you to review the privacy statements of other websites and applications to understand their information practices.

We have drafted this Privacy Policy to be as clear and concise as possible. Please read it carefully to understand our policies regarding your information and how we will treat it. By using or accessing our Website or the Services, you agree to the collection, use, and disclosure of information in accordance with this Privacy Policy. This Privacy Policy may change from time to time, and your continued use of the Website or the Services is deemed to be acceptance of such changes, so please check periodically for updates.

We will hold certain personal information about you to provide the services available through our website, and we have obligations to you in relation to that data in accordance with the Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR).

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site

If you have any comments on this privacy policy, please email them

What kind of information do we gather about you?

The only data that we may collect from you via this Website is the following data about you and through social media or through the use of the Services, including but not limited to your name, address, email address, telephone number or financial information, in the following circumstances:

  • The only information which is relevant to your inquiry.
  • Sufficient information to deal with your inquiry without asking unnecessary or unreasonable questions.
  • Support – when you request support, services, or information about the Services or our Website
  • We do not store credit card details or share customer details with any 3rd parties.
  • Correspondence – when you contact us

We do not use cookies or other devices to gather information about you. The only other information we have about your visit to the website is, if you came via another website, the address of that other website.

How do we use that information?

All personal data is stored securely in accordance with the principles of the Data Protection Act 2018 and the EU Data Protection Regulation (GDPR).

  • We use the information you supply to provide you with the requested service.
  • If you allow us to, we may also use the information you supply to provide you with information about other services or products that may interest you.
  • Carry out our contracts with you.
  • Tell you our charges
  • Tell you about other goods and services that might interest you.

We may keep a record of those links that are used the most to enable us to provide the most helpful information. Still, we agree to keep such information confidential, and you will not be identified from this information.

Where we store your data

We only keep your data for as long as necessary to use it as described above and/or as long as we have your permission to keep it.

Your data will only be stored within the European Economic Area (“the EEA”)

Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the Internet may not be completely secure and that you are advised to take suitable precautions when transmitting to us data via the Internet.

Your ability to view and correct the information

  • At your request and subject to proof of identity, we will provide you with details of all personal information held about you under our control. Such information may be corrected, added to, or deleted to ensure that it is accurate, up-to-date, and complete.

Website security and security of transmitting information

  • We have security procedures for the website’s administration, which prevents unauthorized access to the website processes and records.
  • Ordinary emails passing between both parties are not secure.

Breach of security

  • If you suspect that your data has reached an unauthorized person through us, please provide us with a statement of how any actual or suspected security breach came to your attention and the nature of that breach.
  • We will investigate and take action as necessary to remedy any security breach.


  • We retain records in electronic form and maintain adequate backup procedures in the event of data corruption or destruction.
  • After records are no longer required to be kept, they are deleted.

Your Rights

You can ask us not to use your data for marketing. You can do this by ticking the relevant boxes on our forms or by contacting us at any time at

The Data Protection Act 2018 allows you to see the information we hold about you. We can charge you a fee (currently £10 GBP) for this service.


We may change this Privacy Policy as we deem necessary from time to time or as required by law. Any changes will be immediately posted on our Website, and you will be deemed to have accepted the terms of this Privacy Policy on your first use of the Website following the alterations. We recommend that you check this page regularly to keep up-to-date.

Contacting Us

If you have any questions about our Website or this Privacy Policy, please contact us by email, by telephone at +44 0330 043 2606, or by post to our head office at WP Tech Support® Limited, Gordon House, 10A Prospect Hill, Douglas, Isle of Man, IM1 1EJ, United Kingdom. Please ensure your query is clear, particularly if it is a request for information about the data we hold about you.