Proactive, Preventative WordPress Support Plans
WordPress website security is business critical. We know you can't afford any downtime from attacks and hacks that can impact WordPress websites. That's why we've developed a premium quality support and maintenance service for all WordPress website owners. A WordPress Support Plan or WordPress Care Plan from WP Tech Support® delivers total peace of mind.
The consequences of a hacked WordPress website can be enormous, impacting your reputation and finances. It's estimated that the cost of security breaches can run to $300,000 for extreme breaches in small businesses. Not only that, but the time and resources are required to rectify the problem.
While we love WordPress, the number of Brute Force and Denial of Service Attacks continues to increase. Thankfully, taking a proactive approach to security and maintenance can put you ahead of more than 70% of WordPress websites. Our holistic, preventative approach to protecting your WordPress website will ensure you're always ahead.
A more advanced way to protect your WordPress website
We do more than protect you from attacks by keeping your WordPress system and plugins up-to-date. That's the easy bit. Our website experts also carry out a manual health check at the outset, providing recommendations for improving your site's security. Our Pro and Business WordPress support plans benefit from 60 or 90 minutes, and our Advanced plan offers 180 minutes of expert WordPress development time for making any required improvements.
Expert help and a 100% transparent customer portal
As our experts work on and maintain your WordPress website, you have full visibility through a secure customer portal. Here you can submit support tickets, view weekly reports and manage all aspects of your account.
As our team of WordPress experts update and maintain your website we’ll also take ownership of any compatibility issues that arise during the update process. Our goal is simple - to take away worry and ensure your site is online and optimised at all times so that you don't have to worry.
We’ve got your WordPress maintenance covered
Unlimited
WordPress Bug Fixes
We will fix unlimited WordPress issues or bugs for the life of your support plan.
Customer
Portal
Our secure online customer portal is easily accessible for submitting support tickets, viewing weekly reports, and managing all aspects of your account.
WordPress
Backups
We back up your website with our secure cloud server daily for complete peace of mind.*
WordPress
Updates*
We provide weekly WordPress Core, Theme, and Plugin updates to keep your site in tip-top shape.
WordPress Security &
24/7 Monitoring
We will install a firewall to improve your WordPress security and monitor for malware 24/7.
WordPress
Improvements*
Included with Pro (60 mins per month), Business (90 mins per month) and Advanced (180 mins per month) for those small ongoing improvements you need.
Advanced
Plan
Extensive support for eCommerce, Membership, LMS and websites with advanced functionality.
WordPress Performance
Tune up*
Slow page loading times are common for WordPress websites. We will tune up your site to speed up page loading times.
WordPress SEO
Optimisation*
We will conduct an initial technical SEO audit on your website and do the necessary work to improve your search visibility.
*Daily offsite backups with all Support Plans.
Website improvements are included with the Pro Support Plan (60 minutes per month), Business Support Plan (90 minutes per month), and Advanced Support Plan (180 minutes per month).
Speed Optimization and Technical SEO Optimization are only available with the Business Support and Advanced Support Plan.