WordPress Experts in all areas
A few words from our WordPress community customers
Read more of our customer reviews, Google Reviews
WordPress Support Plans
Where can I find the best WordPress support services?
Do you need emergency WordPress help and troubleshooting to get your website functionality back up and running as it should be? Our support team is available 24/7, and our WordPress support plans include unlimited bug fixes. A maintenance plan from WP Tech Support provides peace of mind; think of us as an extension of your support team.
Our team of WordPress developers is available 24/7 and will quickly diagnose any problems and determine the best way to get your website or online store back up and running. After that, you can relax as our ongoing WordPress maintenance plans take care of all your core and plugin updates, including any compatibility issues arising, and manage your WordPress hosting.
Website management and customer support
Proactive customer support is at the heart of what we do. We make support services and reporting easily accessible to our customers 24/7, 365 days a year, as we never want your website to have a day off!
Our online customer portal provides full transparency of your support plan. Detailed weekly reports give you complete visibility of all the work and support provided on your website.
You’re only one click away from our WordPress experts for emergency support. You can submit support tickets for any site issues (some examples: theme templates. CSS, drag-and-drop page builders, widgets, plugin issues, and malware removal) and request website improvements through your online portal. We pride ourselves on fast response times, great customer service, and transparent, easy-to-understand reporting.
WordPress Support Plan Benefits
Unlimited
WordPress Bug Fixes
We will fix unlimited WordPress issues or bugs for the life of your support plan.
WordPress Updates &
Website Maintenance Service
We regularly update WordPress Core, Theme, WordPress Plugins, and PHP to keep your site in shape.
Secure Daily
Backups*
We back up your WordPress website with our secure cloud server daily for complete peace of mind.*
Site Security
and 24/7 Monitoring
We will install a firewall to improve your WordPress security and monitor notifications for your WordPress hosting provider, including uptime monitoring, downtime, bandwidth, SSL, and site for issues, vulnerabilities, and malware 24/7.
Custom Development
and Improvements*
It’s included with Pro (60 minutes per month), Business (90 minutes per month), and Advanced (180 minutes per month) for those minor ongoing improvements or edits you need.
WordPress Speed
Optimization*
Slow page loading times are typical for WordPress. We will optimize your site speed and use caching to boost your website performance and user experience.
*Daily offsite WordPress backups with all support plans and incremental backups before we commence any work or updates.
Website improvements are included with Pro (60 minutes per month), Business (90 minutes per month), and Advanced Plan for eCommerce or WooCommerce (180 minutes per month).
Speed Optimization and SEO Optimization are only available with Business and Advanced plans.