Emergency WordPress help and ongoing website support plans

If you’re reading this you’re probably already aware of the importance of setting up your WordPress website securely and keeping your site up-to-date.

Downtime, malicious content, hacked accounts, and poor performance can damage reputations and impact search engine performance resulting in lost revenue.

Protecting your site against attack doesn’t need to be complicated. Our team of developers will take care of everything for you; we provide an initial full site health check, updates, backups, and regular site development.

Our monthly plans ensure that your website stays up to date, secure from hackers, and backed up regularly.

We’ve got your WordPress support covered

WordPress <br/> Fixes

WordPress
Fixes

We will fix any emergency WordPress issues when you sign up and take care of them ongoing.

WordPress <br/> Updates

WordPress
Updates

We provide weekly WordPress Core, Theme & Plugin updates to keep your site in tip top shape.

Offsite <br/> Backups*

Offsite
Backups*

We backup your website to our secure cloud server every day for complete peace of mind.

Site Security & <br/> 24/7 Monitoring

Site Security &
24/7 Monitoring

We will install a firewall to improve your websites security and monitor for malware 24/7.

Website <br/> Improvements*

Website
Improvements*

Pro and Business plans include 30 or 60 minutes development time for those small ongoing improvements you need.

SEO Optimization

SEO Optimization

Slow page loading times are common for WordPress websites. We will tune up your site to speed up page loading times.

*Offsite backups weekly with Standard Plan, daily with Pro and Business Plans. Website improvements are included with Pro Plan (30 mins per month) and Business Plan (60 mins per month). Performance Tune Up and SEO Optimization only available with Business Plan.

Online customer portal for added support and detailed reporting

Customer support is at the heart of what we do. We make support and reporting easily accessible to our customers 24/7 365 days a year, as we never want your website to have a day off!

Our online customer portal provides full transparency of your account. Detailed reporting on a weekly basis gives you full visibility of all the work and support provided on your WordPress website.

And, you’re only one click away from our experts if you need them. You can submit support tickets and request website improvements through your online portal. We pride ourselves on our fast response times, great customer service, and transparent; easy to understand reporting.

Online customer portal for added support and detailed reporting

A few words from our relaxed customers

A real trustworthy web building service!

Lierong

A well deserved 5 star rating. My requests were carried out speedily with issues resolved, with regular updates along the way.I have since upgraded to Pro and they have carried out the SEO and Performance...

Andrew

I didn't have the time or experience to keep up with maintenance and security. WP Tech Support stepped in and has taken excellent care of my site and any issues I encounter.

Robert

WP Tech Support really are the kings of fixing WordPress issues! When I first signed up to a support plan I had multiple issues with my site, they took care of them all, now my...

Sue

Great service. WP Tech Support undertook a complex upgrade of WordPress and the Avada theme on two websites for me. Communication was great and they achieved the job successfully. Will definitely use them again.

Claire

I am very happy I found them. They are very fast in resolving issues. Definitely worth the money. Its easy to access their support through my website which is a nice feature. Thanks Honey!!!

Pamela

paid for their 24 hour service at 10am and they only got back to us at 4pm the next day telling us the problem was sorted. We checked this right away and the problem had...

Sarah

WP Tech Support have been looking after the maintenance of my site for a few months. It's great to know it's in professional hands so I don't have to worry about anything like security, backups...

Anita

First class service from WP Tech, lucky to have them in our corner.

Nick

Dave and the team at WP Tech have been invaluable on our latest project. We are extremely happy with the ongoing support we receive

Vita

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