Emergency WordPress help and ongoing website support plans

If you’re reading this you’re probably already aware of the importance of setting up your WordPress website securely and keeping your site up-to-date.

Downtime, malicious content, hacked accounts, and poor performance can damage reputations and impact search engine performance resulting in lost revenue.

Protecting your site against attack doesn’t need to be complicated. Our team of developers will take care of everything for you; we provide an initial full site health check, updates, backups, and regular site development.

Our monthly plans ensure that your website stays up to date, secure from hackers, and backed up regularly.

We’ve got your WordPress support covered

WordPress <br/> Unlimited Fixes

WordPress
Unlimited Fixes

We will fix any emergency WordPress issues when you sign up and take care of them ongoing.

WordPress <br/> Updates

WordPress
Updates

We provide weekly WordPress Core, Theme & Plugin updates to keep your site in tip top shape.

Offsite <br/> Backups*

Offsite
Backups*

We backup your website to our secure cloud server every day for complete peace of mind.

Site Security & <br/> 24/7 Monitoring

Site Security &
24/7 Monitoring

We will install a firewall to improve your websites security and monitor for malware 24/7.

Website <br/> Improvements*

Website
Improvements*

Pro and Business plans include 30 or 60 minutes development time for those small ongoing improvements you need.

SEO Optimization

SEO Optimization

Slow page loading times are common for WordPress websites. We will tune up your site to speed up page loading times.

*Offsite backups weekly with Standard Plan, daily with Pro and Business Plans. Website improvements are included with Pro Plan (30 mins per month) and Business Plan (60 mins per month). Performance Tune Up and SEO Optimization only available with Business Plan.

Online customer portal for added support and detailed reporting

Customer support is at the heart of what we do. We make support and reporting easily accessible to our customers 24/7 365 days a year, as we never want your website to have a day off!

Our online customer portal provides full transparency of your account. Detailed reporting on a weekly basis gives you full visibility of all the work and support provided on your WordPress website.

And, you’re only one click away from our experts if you need them. You can submit support tickets and request website improvements through your online portal. We pride ourselves on our fast response times, great customer service, and transparent; easy to understand reporting.

Online customer portal for added support and detailed reporting

A few words from our relaxed customers

Dave got to work quickly and did what he undertook to do very efficiently.We hope to be building a good relationship in the months ahead.

Johnny Kipps

Really enjoyed working with Dave and his team at WP Tech Support . Dave helped us with our Wordpress website and rebrand. His team's attention to detail was extremely impressive and Dave was always there...

Aaron Connolly

Out WP site was down for over a week. I contacted several companies about the issue and no one could fix it. I found WP Tech Support online and after chatting with them I signed...

Richard

I had a big issue after upgrading WordPress core to v5, broke my site! In a matter of hours WP Tech Support had all the issues fixed and the site running great again.

Jane

Very fast and they also fixed other issues with the core WP. Great value!!!

Jack Stafford

Excellent service, the response rate is super quick as well. Would recommend.

Ian Jackson

Amazing service, great communication and support ticket system, my problem was resolved within minutes

Dylan

As my first time using an external company to for WP support I was a bit skeptical. But they were professional, responsive and solved my problem extremely quickly. I would definitely use them again.

Anja

I started using them for a one time emergency fix and quickly realized it was worth low monthly fee for a support plan, because I want to spend my time running my business, not trying...

Steve

Fast response,Rohit had my problem fixed in a matter of minutes. It might have been an easy fix for him but saved my day, great cost effective service.

Sushant Sharma

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