WordPress Experts in all areas
A few words from our WordPress community customers
Read more of our customer reviews, Google Reviews
WordPress Support Plans
Where can I find the best WordPress support services?
Need emergency WordPress help and troubleshooting to get your website back up and running as it should be? Our support team is available 24/7, and our WordPress support plans include unlimited bug fixes. A maintenance plan from WP Tech Support provides peace of mind; think of us as an extension of your support team.
Our team of WordPress developers is available 24/7 and will quickly diagnose any problems and determine the best way to get your website or online store back up and running. After that, you can relax as our ongoing WordPress maintenance plans take care of all your core and plugin updates, including any compatibility issues arising, and manage your WordPress hosting.
Website management and customer support
Customer support is at the heart of what we do. We make support services and reporting easily accessible to our customers 24/7, 365 days a year, as we never want your website to have a day off!
Our online customer portal provides full transparency of your support plan. Detailed weekly reporting gives you complete visibility of all the work and support provided on your website.
You’re only one click away from our WordPress experts if you need them. You can submit support tickets for any site issues (some examples: theme templates. CSS, drag-and-drop page builders, widgets, and plugin issues)and request website improvements through your online portal. We pride ourselves on fast response times, great customer service, and transparent, easy-to-understand reporting.
WordPress Support Plan Benefits
Unlimited
WordPress Bug Fixes
We will fix unlimited WordPress issues or bugs for the life of your support plan.
Updates and
Maintenance Service
We provide regular Core, WordPress Theme, WordPress Plugins, and PHP updates to keep your site in tip-top shape.
Secure Daily
Backups*
We back up your WordPress website with our secure cloud server daily for complete peace of mind.*
Security and
24/7 Monitoring
We will install a firewall to improve your website's security and monitor notifications for your WordPress hosting uptime, bandwidth, SSL, and site for issues and malware 24/7.
Development and
Improvements*
It's included with Pro (60 minutes per month), Business (90 minutes per month), and Advanced (180 minutes per month) for those small ongoing improvements you need.
WordPress Speed
Optimization*
Slow page loading times are typical for WordPress websites. We will optimize your site and caching to speed up page loading times.
*Daily offsite WordPress backups with all support plans and incremental backups before we commence any work or updates.
Website improvements are included with Pro (60 minutes per month), Business (90 minutes per month), and Advanced Plan for eCommerce or WooCommerce (180 minutes per month).
Speed Optimization and SEO Optimization are only available with Business and Advanced plans.