WordPress Experts in all areas
Security Engineers |
Certified Full-Stack Developers |
WooCommerce Specialists
Performance Architects |
Technical SEO Strategists |
Database Optimization Experts
A few words from our WordPress community customers
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WordPress Support Plans
Choose the Best WordPress Support: Guaranteed Solutions & Key Benefits
Do you need emergency WordPress help and troubleshooting to get your website functionality back up and running as it should be? Our support team is available 24/7, and our WordPress support plans include unlimited bug fixes and proactive risk mitigation. A maintenance plan from WP Tech Support provides peace of mind; think of us as an extension of your support team.
Our team of WordPress developers is available 24/7 and will quickly diagnose any problems and determine the best way to get your website or online store back up and running. After that, you can relax as our ongoing WordPress maintenance plans take care of all your core and plugin updates, including any compatibility issues arising, and manage your WordPress hosting.
Complete Site Management: Transparency & 24/7 Access
Proactive customer support is at the heart of what we do. We make support services and reporting easily accessible to our customers 24/7, 365 days a year, as we never want your website to have a day off!
Our online customer portal provides full transparency of your support plan. Our online customer portal provides full, transparent visibility with detailed regular technical reports on updates, security scans, and developer time utilized.
You’re only one click away from our WordPress experts for emergency support. You can submit support tickets for any site issues (some examples: theme templates. CSS, drag-and-drop page builders, widgets, plugin issues, and malware removal) and request website improvements through your online portal. We pride ourselves on fast response times, great customer service, and transparent, easy-to-understand reporting.
WordPress Support Plan Benefits
Unlimited Bug Fixes: Your Complete Financial Safety Net
We provide an absolute guarantee to fix any issue, large or small, for the life of your plan. This coverage includes PHP errors, plugin conflicts, broken layouts, and database connection failures. This eliminates the financial anxiety of unpredictable hourly developer fees for critical repairs.
WordPress Updates & Proactive Maintenance Service
We perform manual, risk-assessed updates of WordPress Core, Themes, and Plugins, and manage the PHP version to maintain maximum compatibility and performance. Our experts test for conflicts before deployment to guarantee site stability.
Secure Offsite Backups & 90-Day Retention*
We perform secure daily backups of your entire WordPress website and database to an offsite cloud server. We also take an incremental backup before starting any work or maintenance, guaranteeing easy rollback. All plans include a 90-day data retention policy for complete peace of mind.
24/7 Enterprise-Grade Security & Proactive WAF Installation
24/7 Enterprise-Grade Security and Hardening We provide constant security monitoring, including proactive Wordfence WAF installation and daily malware scans. Our team performs vulnerability patching, blocks brute-force attacks, and routes all alerts 24/7 for immediate, expert intervention against new and emerging threats.
Dedicated Development Capability (60-180 Mins/Month)*
Your plan includes a bank of expert developer time for proactive site improvements. This capacity is typically used for CSS styling adjustments, custom form configuration, third-party API integration setup, and essential content deployment, ensuring continuous technical enhancement.
Guaranteed WordPress Speed Optimization (<2 Seconds Load Time)*
Achieved through proprietary optimization using premium tools like WP Rocket and Imagify. We target Google's Core Web Vitals to ensure ranking stability.
*Daily offsite WordPress backups with all support plans and incremental backups before we commence any work or updates.
Website improvements are included with Pro (60 minutes per month), Business (90 minutes per month), and Advanced Plan for eCommerce or WooCommerce (180 minutes per month).
Speed Optimization work is included with the Business and Advanced plan. We offer an improvement on site loading speed to under 2 seconds.
