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A professional and reliable website is not a luxury for a non-profit organization; it’s a lifeline. It’s the primary platform for raising awareness, processing donations, and recruiting volunteers. However, managing the technical complexities of a WordPress site can divert precious time and resources away from the core mission, especially when operating on a tight budget.
At WP Tech Support®, we have years of first-hand experience helping businesses maintain and secure their digital presence. We believe in using that expertise to give back. This belief led us to create a pro bono support program for charities whose work resonates with our team.
This post details our partnership with two incredible organizations and explains the technical support we provide to ensure they can focus on what they do best: making a difference.
Our Partners in Purpose: Showcasing Our Work
Case Study: Hollywood Police Activities League (PAL)
The Hollywood Police Activities League (PAL) is a US-based non-profit that fosters a positive relationship between the Los Angeles Police Department and the community. Through officer-led sports, academic, and enrichment programs, PAL provides a constructive environment for at-risk youth, helping them build character and a positive attitude towards society.
- Their Challenge: Hollywood PAL requires a consistently available and high-performing website to showcase their programs, manage events, and attract community support. Any website downtime or security issue could directly impact their outreach and fundraising capabilities.
- Our Solution: We provide Hollywood PAL with our comprehensive Business Care Plan at no cost. Furthermore, we host their website on our dedicated WordPress hosting infrastructure, which is optimized for speed and stability. This ensures their site is fast, secure, and reliable for the youth and supporters who depend on it. You can see their work at [Link to Hollywood PAL’s Website].
Our Expertise in Action: A Technical Safety Net for Charities
We provide a robust suite of services designed to eliminate the technical burdens of website management. Our WordPress Business Care Plan includes:
- 24/7 Uptime Monitoring: We are instantly alerted if a site goes down, allowing us to proactively resolve the issue, often before the charity is even aware of a problem. This minimizes disruption to potential donations and user access.
- Weekly WordPress Core & Plugin Updates: We handle all technical updates, which are crucial for patching security vulnerabilities and ensuring all website features function correctly.
- Daily Off-Site Backups: We create a complete backup of their website daily and store it securely off-site. This disaster recovery plan guarantees that their data can be restored quickly in a worst-case scenario.
- Enterprise-Grade Security: Our security protocol includes a Web Application Firewall (WAF), regular malware scanning, and hardening measures to protect against brute-force attacks and other threats, safeguarding donor and user data.
- Unlimited Emergency Fixes: If something breaks, our team is on hand to provide swift, expert emergency support to get the site back to full health.
- Ad-hoc Development & Advice: We serve as their dedicated technical partner, offering guidance and development support whenever they need to customize or enhance their website’s functionality.
A Trusted Partner for Your Non-Profit
Our work with these organizations demonstrates our commitment and capability. As a UK-based company with a global client base, we have the infrastructure and expertise to support non-profits worldwide.
While we offer pro bono services to many charities, we also provide a 10% discount on all our plans and services for registered non-profits and charities. This applies to monthly care plans and one-off projects like performance optimization or custom development.
Let’s Connect
By handling the technical complexities of WordPress, we empower charities to dedicate their full attention to their invaluable work. If you are part of a non-profit organization and believe your mission aligns with our values, we would be delighted to hear from you.
Please send us a message outlining your organization’s cause, a link to your current website, and how you feel our expertise could help. We look forward to exploring how we can support you.