What’s included in our WordPress monthly support plans?

What’s included in our WordPress monthly support plans?

We like to think of ourselves as WordPress Wizards at WP Tech Support. We love WordPress and are committed to helping entrepreneurs and business owners love it, too.

Although there are many WordPress users worldwide, most are not experts in the platform.

That’s where we come in.

We understand the implications and consequences a hacked or poorly performing website can have on your business’s bottom line. Website security is business critical, so we’ve created premium WordPress monthly support plans to take the pressure off you.

We aren’t experts in your industry, so why should you feel you need to be an expert in ours?

Our WordPress monthly support plans at just $55, and here is a brief overview of what they cover:

Emergency WordPress Fixes

If you’re experiencing weird glitches, it could be that one of your plugins is incompatible or that a piece of code is wrong. There are so many variables that if you aren’t familiar with the platform, it can be challenging to pinpoint precisely what’s wrong or how to rectify it.

Our WordPress monthly support plans include an initial emergency fix for any issues you may be experiencing when you sign up.

Website Health Check and security upgrade

We like to simplify things, so we will conduct an initial website health check to ensure your WordPress installation is healthy, up-to-date, secure, and free of issues.

After reviewing our initial health check report, we will work to improve your security by installing a web application firewall, a brute force attack blocker, and a malware scanner and monitor. We will also secure your WordPress login page by changing the URL and adding security questions to your registered users’ login.

WordPress Core Check and Plugin Updates

The latest WordPress core and plugin updates will be tested and installed on your site when available to ensure that your site is running the latest, most secure version of WordPress. This will keep you safe from attempted cybercrime.

For our Pro and Business plans, we also conduct a weekly check and install any updates to your standard WordPress theme.

Secure off-site backup of database and site files.

We will back up your website to our secure cloud server daily for the Pro and Business WordPress monthly support plans and once a week for our Standard Plan.

This means your website can be restored quickly and efficiently if anything happens. Read more about the importance of backing up your site regularly to see why this is essential for your business.

We will also run a daily security scan on your site to check for any vulnerabilities within your WordPress installation.

For our Pro and Business WordPress monthly support plans, we also include the following;

WordPress Improvements

We offer a set amount of monthly development time for small ongoing changes and improvements you may need. You can use this anytime during the month; most are completed and implemented within 48 hours.

24/7 Security Monitoring

We will monitor your site 24/7 for Malware Injections, Google Issues, Google SERP Warnings, Phishing Files, and Malicious Redirects to keep you and your customers safe from cybercrime.

Spam Comment Cleansing

Spam comments can be annoying and time-consuming to remove. If left untouched, they can also negatively impact your SEO. We will monitor and delete any spam comments and prevent future spam from being posted.

For Business WordPress monthly support plans, we also include the following;

Performance Tune-Up

Slow page loading times are another factor that can impact your search engine ranking. We will tune your site to speed it up for an enhanced user experience and an improved SEO score.

SEO Optimization

We will conduct an initial SEO audit on your website and do the necessary work to improve its search visibility. We will share the before-and-after reports with you and continue to monitor them.

Customer Portal Access

All our WordPress monthly support plans include access to a secure online customer portal. The portal makes it easy to submit support tickets, view weekly reports, and manage all aspects of your account.

If you like the sound of having somebody to take care of all of the above with WordPress support and maintenance so you can focus on growing your business, get in touch.

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