What’s included in our WordPress monthly support plans?

At WP Tech Support we like to think of ourselves as WordPress Wizards. We love WordPress and are committed to helping entrepreneurs and businesses owners love it too.

Although there’s a huge number of WordPress users in the world, the majority of people who use it are far from experts in the platform…agreed?

That’s where we come in.

We understand the implications and consequences that a hacked or poorly performing website can have on your business’ bottom line. We understand that website security is business critical which is why we’ve created premium WordPress monthly support plansto take the pressure off you.

We aren’t experts in your industry, so why should you feel you need to be an expert in ours?

Our WordPress monthly support plansstart at just £35, and here is a brief overview of what they cover:

Emergency WordPress Fixes

If you’re having weird glitches, it could be that one of your plugins are incompatible or a piece of code may not be right. There are so many variables and if you aren’t familiar with the platform, it can be difficult to pinpoint exactly what’s wrong or how to rectify it.

All of our WordPress monthly support plansinclude an initial emergency fix for any issues you may be experiencing at the time of signing-up.

Website Health Check and security upgrade

We like to strip things back to basics and so we will carry out an initial website health check to make sure your WordPress installation is healthy, up to date, secure and free of issues.

After reviewing our initial health check report, we will work to improve your security by installing a web application firewall, a brute force attack blocker and a malware scanner and monitor. We will also secure your WordPress login page by changing the URL and adding an additional security question to your registered users’ login.

WordPress Core Check and Plugin Updates

The latest WordPress core and plugin updates will be tested and installed on your site when available to be sure your site is running the latest most secure version of WordPress. This will keep you safe from attempted cyber-crime.

For our Pro and Business plans, we also carry out a weekly check and installation of any updates to your standard WordPress theme.

Secure off-site backup of database and site files

We will backup your website to our secure cloud server every day for Pro and Business WordPress monthly support plansand once a week for our Standard Plan.

This means that your website can be restored quickly and efficiently if anything did happen. Read more about the importance of backing up your site regularly to see why this is essential for your business.

We will also run a daily security scan on your site to check for any vulnerabilities within your WordPress installation.

For our Pro and Business WordPress monthly support plans, we also include the following;

WordPress Improvements

We offer a set amount of development time per month for those small ongoing changes and improvements you may need. You can choose to use this at any time during the month with most being completed and implemented within 48 hours.

24/7 Security Monitoring

We will monitor your site 24/7 for Malware Injections, Google Blacklist, Google SERP Warnings, Phishing Files and Malicious Redirects to keep you and your customers safe from cyber-crime.

Spam Comment Cleansing

Spam comments can be annoying and time-consuming to remove. It can also negatively impact your SEO if left untouched. We will monitor and delete any spam comments and prevent future spam being posted.

For Business WordPress monthly support plans, we also include the following;

Performance Tune Up

Slow page loading times is another factor which can impact your search engine ranking. We will tune your site to speed it up for an enhanced user experience and an improved SEO score.

SEO Optimisation

We will carry out an initial SEO audit on your website and do the necessary work to improve your search visibility. We share the before and after reports with you and continue to monitor it.

Customer Portal Access

All ourWordPress monthly support plansinclude access to a secure online customer portal. This makes it easy to submit support tickets, view weekly reports and manage all aspects of your account.

If you like the sound of having somebody to take care of all of the above so you can focus on growing your business, get in touch. You can even try one of our WordPress monthly support plans FREE for 30 days.

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